Why is training in "interpersonal skills" included in the POST curriculum?

Training in "interpersonal skills" is included in the POST curriculum primarily to enhance officers' abilities to interact effectively with the public. Effective communication and relationship-building skills are essential for law enforcement personnel, as they often serve as the first point of contact between the police and community members. By developing strong interpersonal skills, officers are better equipped to handle a variety of situations they may encounter, including conflict resolution, de-escalation of tense situations, and fostering community trust and cooperation.

This training helps to improve officers' ability to understand and empathize with the perspectives of individuals they encounter, thereby facilitating more productive interactions and reducing the potential for misunderstandings or escalations. Ultimately, enhanced interpersonal skills lead to improved community relations and better overall outcomes for both officers and the communities they serve.